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Delta to support SkyMiles Members’ future travel
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Delta SkyMiles Medallion Members will enjoy the same loyalty benefits throughout 2021 as they have in 2020. The 12-month Status extension is part of Delta’s work to offer greater flexibility as coronavirus impacts travel plans, so customers can rest assured their Status will be there when they’re ready to fly. “On behalf of all of us at Delta, I want to thank our customers for your continued loyalty during these unprecedented times. While our focus is on keeping customers and employees safe and healthy today and always, you are a part of the Delta family and we know how important these benefits are to you,” said Sandeep Dube, Delta’s Senior Vice President – Customer Engagement and Loyalty, and CEO of Delta Vacations. “That’s why as coronavirus continues to dramatically impact travel across the globe, you don’t have to worry about your benefits – they’ll be extended so you can enjoy them when you are ready to travel again.” The following updates will happen automatically over the coming weeks, with no action needed from customers.
“We are continuously monitoring how coronavirus impacts travel and will make additional adjustments to support our customers’ needs as the pandemic evolves,” said Dube. SkyMiles Members enrolled in a challenge or promotion to earn Medallion Status, such as the Status Match Challenge, Reclaim My Status or a promotion offered through their employer, can restart that promotion when they are ready to travel again. Those Members will receive next steps from Delta in the coming weeks. |
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